Shipping Policy
General Shipping Information
Each order can be shipped only to a single address, which is specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
Processing and Dispatch Times
We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales, or when there are other mitigating circumstances.
Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next day.
While Amani Mart attempts to ship all items in a single order together, this may not always be possible due to product characteristics or availability.
Shipping Partner and Charges
To ensure that your order reaches you swiftly and safely, Amani Mart uses only reputable courier partners.
Shiprocket (www.shiprocket.in) is our shipping partner, and our shipping charges are free all over India.
Delivery Time
Please allow 7 to 10 business days for your order to arrive.
Order Tracking
A shipping confirmation with your tracking ID will be sent to you after the product has been dispatched. This will tell you the approximate delivery time of your order and the current shipping status.
Payment Methods
The payment methods that are available are cash on delivery and prepaid options. Amani Mart does not provide COD services for all pin codes. The availability of COD will be shown at checkout.
Damaged or Tampered Shipments
If your order arrives visibly damaged, please contact Amani Mart Customer Service immediately. You can reach out to us with your order ID and images of the product. Amani Mart will dispatch a replacement.
If you believe that the packaging of your order has been tampered with or damaged before delivery, please refuse to take delivery of the package and contact our customer service, mentioning your order ID. Amani Mart will dispatch a replacement or initiate a refund immediately.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
- By Email: support@amanimart.com
- By Phone: +91 98103 04220